Returns & Refunds Policy
30 DAY RETURN POLICY/WARRANTY
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Our number one goal is to make you a happy returning customer! Feel free to return any item that you are not thrilled to own. To return an item, please call us at 252-916-3413 to secure a Return Authorization (RMA) number.
All RMA requests must be made within 30 days post-item delivery.
Returns made within 30 days, post item delivery, new and in original packaging, can receive a refund to their original form of payment.
Before a credit is issued, we must return and receive the item.
We do not refund shipping costs or the cost of your return shipping.
If your item is received in brand-new working condition and has not been used, we will refund 100% of your item.
The shipping carrier damaged my item. How do I get it replaced?
All shipping damage and breakage must be reported to us within 7 days of receipt, as claims must be made with the carrier. We will act on your behalf with the carrier to expedite your claim and ship you a replacement product. Please contact us at 252-916-3413 or email us at sales@csp-nc.com to report any merchandise damaged by the shipping carrier.
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Warranty
Carolina Security Products offers a limited warranty on all products.
Some products have manufacturer’s warranties that are much longer. Products with expiration dates, like pepper spray, have a warranty that is governed by the expiration date.
Unless otherwise specified on our product details page, Carolina Security Products will repair its products with new or rebuilt parts, free of charge, in the U.S.A. for 90 days from the date of original purchase in the event of a defect in materials or workmanship. Product must be shipped back to Carolina Security Products for repair in original packing. Shipping charges for all returns are at the expense of the customer. This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of original purchase will be required before warranty performance is rendered. We email all customers an invoice and this is sufficient documentation to submit for warranty coverage.
This warranty only covers failures due to defects in materials or workmanship, which occur during normal use. It does not cover damage which occurs in shipment (covered separately) or failures which are caused by products not supplied by Carolina Security Products or failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, modification, or commercial use of the product, or service by anyone other than Carolina Security Products, or damage that is attributable to acts of God.
Limits and Exclusions
There are no express warranties except as listed above.
CAROLINA SECURITY PRODUCTS SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
Some states do not allow the exclusion or limitations of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
Batteries, pepper spray and other disposable items are excluded. If you have doubt regarding an item you are interested in regarding warranty, please contact us at 252-916-3413.
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All returned items must be in original packaging and include all components in good working order. Products not meeting these terms are subject to no refund.
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December 7-8, 2024
Fayetteville Crown Expo Center
1960 Coliseum Dr.
Fayetteville, NC 28306
December 14-15, 2024
Wilmington American Legion, Post 10
702 Pine Grove Dr.
Wilmington, NC 28409
Raleigh NC State Fairgrounds
4285 Trinity Rd.
Raleigh, NC 27607
December 21-22, 2024
Winston-Salem Fairgrounds
569 Fairgrounds Blvd Gate 7
Winston-Salem, NC 27105
December 28-29, 2024
Greenville Convention Center
303 Greenville Blvd. SW
Greenville, NC 27834
January 4-5, 2025
Oak Island Southport
4239 Long Beach Rd SE,
Southport, NC 28461
Concord Cabarrus Arena & Events Center
4751 State Hwy 49
Concord, NC 28025
January 11-12, 2025
New Bern Craven County Fairgrounds
3700 US-70
New Bern, NC 28560
Winston-Salem Fairgrounds
569 Fairgrounds Blvd Gate 7
Winston-Salem, NC 27105
January 18-19, 2025
Raleigh NC State Fairgrounds
4285 Trinity Rd.
Raleigh, NC 27607
February 1-2, 2025
Greenville Convention Center
303 Greenville Blvd. SW
Greenville, NC 27834
Fayetteville Crown Expo Center
1960 Coliseum Dr.
Fayetteville, NC 28306
February 8-9, 2025
Salisbury West End Plaza
1935 Jake Alexander Blvd West
Salisbury, NC 28147
February 15-16, 2025
Jacksonville American Legion Building
146 Broadhurst Rd
Jacksonville, NC 28540
Hickory Metro Convention Center
1960 13th Ave Dr. SE #5186
Hickory, NC 28602
March 1-2, 2025
Wilson County Amer Legion Fair
2331 US-301,
Wilson, NC 27893
Concord Cabarrus Arena & Events Center
4751 State Hwy 49
Concord, NC 28025
March 8-9, 2025
Oak Island Southport
4239 Long Beach Rd SE,
Southport, NC 28461
Winston-Salem Fairgrounds
569 Fairgrounds Blvd Gate 7
Winston-Salem, NC 27105
March 15-16, 2025
Raleigh NC State Fairgrounds
4285 Trinity Rd.
Raleigh, NC 27607
March 22-23, 2025
New Bern Craven County Fairgrounds
3700 US-70
New Bern, NC 28560
Hickory Metro Convention Center
1960 13th Ave Dr. SE #5186
Hickory, NC 28602
March 28-30, 2025
Palmetto Sportsmen's Classic
1200 Rosewood Dr,
Columbia, SC 29201
March 29-30, 2025
Salisbury West End Plaza
1935 Jake Alexander Blvd West
Salisbury, NC 28147
April 5-6, 2025
Jacksonville American Legion Building
146 Broadhurst Rd
Jacksonville, NC 28540
Fayetteville Crown Expo Center
1960 Coliseum Dr.
Fayetteville, NC 28306
April 12-13, 2025
Greenville Convention Center
303 Greenville Blvd. SW
Greenville, NC 27834
April 26-27, 2025
Wilmington American Legion, Post 10
702 Pine Grove Dr.
Wilmington, NC 28404
Hickory Metro Convention Center
1960 13th Ave Dr. SE #5186
Hickory, NC 28602
May 3-4, 2025
Concord Cabarrus Arena & Events Center
4751 State Hwy 49
Concord, NC 28025
Raleigh NC State Fairgrounds
4285 Trinity Rd.
Raleigh, NC 27607
May 17-18, 2025
Jacksonville American Legion Building
146 Broadhurst Rd
Jacksonville, NC 28540
May 24-25, 2025
Wilmington American Legion, Post 10
702 Pine Grove Dr.
Wilmington, NC 28404
Winston-Salem Fairgrounds
569 Fairgrounds Blvd Gate 7
Winston-Salem, NC 27105
June 7-8, 2025
New Bern Craven County Fairgrounds
3700 US-70
New Bern, NC 28560
Fayetteville Crown Expo Center
1960 Coliseum Dr.
Fayetteville, NC 28306
June 14-15, 2025
Raleigh NC State Fairgrounds
4285 Trinity Rd.
Raleigh, NC 27607
June 21-22, 2025
Greenville Convention Center
303 Greenville Blvd. SW
Greenville, NC 27834
Hickory Metro Convention Center
1960 13th Ave Dr. SE #5186
Hickory, NC 28602
June 28-29, 2025
Wilmington American Legion, Post 10
702 Pine Grove Dr.
Wilmington, NC 28404
Concord Cabarrus Arena & Events Center
4751 State Hwy 49
Concord, NC 28025
July 12-13, 2025
New Bern Craven County Fairgrounds
3700 US-70
New Bern, NC 28560
July 19-20, 2025
Jacksonville American Legion Building
146 Broadhurst Rd
Jacksonville, NC 28540
July 26-27, 2025
Oak Island Southport
4239 Long Beach Rd SE,
Southport, NC 28461
Fayetteville Crown Expo Center
1960 Coliseum Dr.
Fayetteville, NC 28306
August 2-3, 2025
Raleigh NC State Fairgrounds
4285 Trinity Rd.
Raleigh, NC 27607
August 9-10, 2025
Winston-Salem Fairgrounds
569 Fairgrounds Blvd Gate 7
Winston-Salem, NC 27105
Wilmington American Legion, Post 10
702 Pine Grove Dr.
Wilmington, NC 28404
August 16-17, 2025
Greenville Convention Center
303 Greenville Blvd. SW
Greenville, NC 27834
August 30-31, 2025
Raleigh NC State Fairgrounds
4285 Trinity Rd.
Raleigh, NC 27607
September 6-7, 2025
Hickory Metro Convention Center
1960 13th Ave Dr. SE #5186
Hickory, NC 28602
September 20-21, 2025
New Bern Shrine Club
2102 S Glenburnie Rd,
New Bern, NC 28562
September 27-28, 2025
Salisbury West End Plaza
1935 Jake Alexander Blvd West
Salisbury, NC 28147
Wilson County Amer Legion Fair
2331 US-301,
Wilson, NC 27893
October 4-5, 2025
Greenville Convention Center
303 Greenville Blvd. SW
Greenville, NC 27834
Fayetteville Crown Expo Center
1960 Coliseum Dr.
Fayetteville, NC 28306
October 11-12, 2025
Concord Cabarrus Arena & Events Center
4751 State Hwy 49
Concord, NC 28025
October 25-26, 2025
Wilmington American Legion, Post 10
702 Pine Grove Dr.
Wilmington, NC 28404
The Alliance Civic Center Gun Show
1214 Turrentine Street
Burlington, NC 27215
November 1-2, 2025
Hickory Metro Convention Center
1960 13th Ave Dr. SE #5186
Hickory, NC 28602
November 8-9, 2025
New Bern Shrine Club
2102 S Glenburnie Rd
New Bern, NC 28562
November 15-16, 2025
Jacksonville American Legion Building
146 Broadhurst Rd
Jacksonville, NC 28540
November 22-23, 2025
Raleigh NC State Fairgrounds
4285 Trinity Rd.
Raleigh, NC 27607
Winston-Salem Fairgrounds
569 Fairgrounds Blvd Gate 7
Winston-Salem, NC 27105
November 29-30, 2025
Salisbury West End Plaza
1935 Jake Alexander Blvd West
Salisbury, NC 28147
Concord Cabarrus Arena & Events Center
4751 State Hwy 49
Concord, NC 28025
December 6-7, 2025
New Bern Shrine Club
2102 S Glenburnie Rd
New Bern, NC 28562
Fayetteville Crown Expo Center
1960 Coliseum Dr.
Fayetteville, NC 28306
December 13-14, 2025
Raleigh NC State Fairgrounds
4285 Trinity Rd.
Raleigh, NC 27607
December 20-21, 2025
Greenville Convention Center
303 Greenville Blvd. SW
Greenville, NC 27834
Winston-Salem Fairgrounds
569 Fairgrounds Blvd Gate 7
Winston-Salem, NC 27105